Get people that know what the fuck they are doing when it comes to renting out equipment.
Emmanuel P
United Travel Plaza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hendersonville, NC 28791
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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They did not come help me attach the trailer, I had to attach it myself. This would not necessarily be a big problem, but their trailers are parked behind an abandoned building that homeless people were sleeping outside of, so I did not feel safe grabbing it on my own. I made a reservation online and they made me re-sign up in store for the rental pickup. They upcharge me for the safety package after I declined it, and I didn't realize until after payment as the screen they showed me for payment didn't include the bits and the total. They were not friendly.
Stephanie MWas hard to find, no signs
Brian mSee Case #53786595. On 7/3/25 I was told by Courtney I would receive a phone call from a manager within 48-72 hours. I explained to her if I did not get a call (2nd time I requested) that I would dispute bill with Amex. Did not get a manager to call me and gave me $50.00 credit--not enough. Now In dispute with Amex. ALL you had to do was CALL ME. Very unprofessional.
G SThe staff was friendly but absolutely did not know how to navigate the U-Haul software for check in. I actually had to do it for them, which was troubling.
CLIFTON J