Move to a larger facility. The service tech was very knowledgeable and professional. However, the facility did not have much room to maneuver and it was located right next to a tobacco shop. As I was pulling out of the shop, the 10' high, 26' long truck I was driving clipped the awning above the tobacco shop. I accidentally took out about 20"X8" section of the awning. I paid the damages for the repairs but I felt like this wouldn't have happened if the facility had more room to maneuver.Again, the gentleman who helped me was very curious and helpful but it would really help if he had a much bigger area for customers to maneuver these large, bulky U-Haul trucks.
SCOTT H
Master Muffler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hermitage, TN 37076
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Customer Reviews
- 4.5 Average Customer Rating
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UHual has too many fees involved. This place closed at noon then I was charged another 20 dollars for after hours drop off. It’s ridiculous. A 19.95 truck rental for 4 hrs and 15 miles and 15 bucks insurance ends up over 80 bucks.
LISA AN/A
RICARDO CIt was not a uhaul location just a verified dropoff so there was no interaction with personnel
SAMUEL SHave a ramp in the vehicle or a Tommy lift
YOLANDA G