I reserved online. I specifically added a furniture dolly and 12 furniture pads. I did not get them. I neeed them as I was moving a piece of furniture by myself. I was told that this is a remote location and they are not available, it was my fault I should have made the reservation on the phone not online. Then why don’t take an online reservation and make those items available? The solution was to drive 20 or 25 miles and pick them up at their other location. I asked if I would not be charged the mileage or gas and was laughed at and told there was nothing he can do. I ended up having to pay someone $50 to help me with the single piece of furniture. Poor customer service and attitude.
Kurtis S
Hobe Sound Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hobe Sound, FL 33455
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The staff are super nice and extremely helpful and very, very enjoyable to work with
Thomas PIt wasn’t the pick up location to drop off location. They were fine. The district office was too busy counting their money.
Kenneth KTrailer lighting problems wires shorted out blown tire on trip both replaced
WILLIAM HI just dropped the trailer off. Completed the return on line. Lots of parking to drop the trailer.
David M