We wasted so much time. We missed our evening plans. We chose this location to save time because of its location even though we would have to pay for the larger truck-15’. The truck didn’t start and we were getting charged for moving supplies not in the truck. After being transferred all around on the phone we finally left the lot with a giant 26’ truck. The last person we spoke to was helpful. Because of the truck’s size we had to be much more careful maneuvering in the tight spaces we had to go, drive slower overall, pay more in gas. It was such a headache. We needed to return the truck after hours. Parking in South Miami on a Saturday night next to a bar full for the football game meant limited parking on the street for a 26’ truck. Again huge headache. We also ended up paying more even with the discounts the helpful receptionist gave us. I believe $160 -170 would have been a far overall charge, but we paid $199 and $50 in gas for the 100 miles we drove.
Henry B
Hobe Sound Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hobe Sound, FL 33455
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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DARREN SI reserved online. I specifically added a furniture dolly and 12 furniture pads. I did not get them. I neeed them as I was moving a piece of furniture by myself. I was told that this is a remote location and they are not available, it was my fault I should have made the reservation on the phone not online. Then why don’t take an online reservation and make those items available? The solution was to drive 20 or 25 miles and pick them up at their other location. I asked if I would not be charged the mileage or gas and was laughed at and told there was nothing he can do. I ended up having to pay someone $50 to help me with the single piece of furniture. Poor customer service and attitude.
Kurtis SThe staff are super nice and extremely helpful and very, very enjoyable to work with
Thomas PIt wasn’t the pick up location to drop off location. They were fine. The district office was too busy counting their money.
Kenneth K