I was over charged for mileage, I have sent multiple emails in regards to this matter still no response! Cargo van was not full of gasoline and I was told it was! I would really appreciate it if someone from U-Haul contact me about this matter
CICELY T
Hobe Sound Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hobe Sound, FL 33455
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Absolutely Horrible Check Out and Check In. No Human Present at the location, All Out Doors. No one to help hook up a Trailer and check out Lights. No one to do the check out. Had to do it all over the phone when they were able to call me back. I had a Reservation for 0900. I had to hook up and go with out checking out. Check in was the same. I came, dropped of the trailer and left. A horrible way to do business.
Andrew VThis wasn't even my rental but some how got attached to my email. Doesn't customer service pay attention to the info they get at check in out time? Poor lack of attention to detail
JUSTIN BThere was no one at The location to Receive the equipment. This wasn’t clear upon booking. I called the number and didn’t not get a call back for an hour. This needs to be clearer that the equipment is drop only, with no human on site.
Brianna MPassengers side window was left open so there was water on the inside floor matts. Not a computer guy so I struggled a little getting checked in and getting the keys
David P