Remove your staff. She is rude and disrespectful. She tries to insult the customer by acting as though they don’t understand what time and date selected is, and will try to charge for an additional day. I would not recommend anyone to do business at this location if this no common sense worker is there. Additionally, the truck clearly stated the tire pressure was low. She rented the truck out anyway and when I mentioned it to her, she said she knew about that and keeps forgetting to go and add the correct tire pressure. I guess her common sense did not kick in for her to realize the danger she put “me” the customer in, or she didn’t care. I am extremely disappointed with the service at this location.
ANGELA G
AAA Self Storage Hockley
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hockley, TX 77447
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Summer was amazing! She helped me with so much more than was expected. I decided to rent from this location because of the high ratings and it did not disappoint. When your renting on a time schedule its important to have communication. Its worth a drive for a few more miles you may have to pay. Thank you Summer!
BRENDA LTodo fue bien hablavan espanich y me pareció excelente
KAREL PCab was dirty. Needed to be vacuumed. The back of the truck was full of Crape Myrtle flowers.
Adam COffer a 6' x 12' open trailer.
BARRY D