The women at the front desk was kind, quick, and very helpful!JAMES B.
Moving Truck Rental in Hockley, TX at AAA Storage Hockley
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hockley, TX 77447
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Smooth experience!!!JOSE G.
Good experience all the way around!JOSE G.
The clerk was so helpful.MARK R.
Prompt, professional service and a pleasure to work withLAWRENCE EDWARD L.
The person there was very nice and professionally, not sure if she knew anything about the auto transporter as far as connecting everything to me truck. I have rented these before and it was no problem for me to connect everything.EVERETT W.
Need better customer service. Lady was VERY rude!!!SHANA MAE N.
Upon returning the van the person In charge of AAA renta storage was so rude to us. I had a great experience picking up the van and car hauler and there personal was so helpful. But upon returning the rudness of the lady Named Fran(would not give her full name when asked) was unprofessional and uncalled for! There was a mistake on the mileage that I contacted Crepts Rental and she corrected it and we were complete. As a customers its a pleasure to have a clean uhaul that worke with zero problems untill we turned it in. So the AAA GET ZERO â˜† AND CRELTS Rental gets â˜†â˜†â˜†â˜†â˜† James StuckeyJames S.
Customer service was amazing!Jed R.
Very nice lady that works there.charles D.
Carol responded quickly to my need for a truck and got me on the road quickly. Will definitely recommend this location.BRIAN D.
Carol was very helpful and a pleasure to deal with.John H.
Top Notch service and equipment found in this hidden gem.Aaron R.
Everything was goodRichard C.
The lady at the desk was very friendly and helpful would recommend this location!!Kirk L.
No issues at all.ROGER WAYNE G.
I paid to much for one day rental SHOUD NOT CHARGE FOR MILEAGE I GOT IT FOR 19.95 .79 PER MILEALGE ENDE UP PAYINGV140. .pO TO MUCH FOR ONE DAY NOT RENT AGAON ONLY CHARGE FOE RENTAL AN OPTIONAL FOEW INSURANCE NOT FOR MILEAGE RIOW OFF.ThAnksMaria B.
Carol at AAA Storage is fantastic. She keeps a tight schedule and has good customer skills. It is refreshing to still find PEOPLE that can communicate and work through challenges that are not on the corporate script.Brett C.
Check the status of the equipment before renting it out. The man at the front desk was helpful and did eventually resolve my issues.Tyler W.
Tire blew on car tow attachment, dented my car and smashed my side mirror. I've been trying to contact them for three days now to get any sort of assistance and it's been a waste. The single worst moving experience in my life. I'll pay extra to use another moving company next time.Tyler W.
Take better care of customers and give them a discount when you had a reservation Sunday but they said my pic I sent was not the same person on my ID which it was then lied and said they called me and they MK ever did so I was not allowed to rent Sunday Adhyet rushing in from spending time with family in Dallas and had an autistic child in the car crying for the 45+ minutes they had us sitting there supposedly verifying me and they spoke to my other references. Long stitdhortvjad to go back Monday which cost me $50 more from the seller for their time and gas Sunday yet U-Haul did nothing for me no discount just sent an email blaming me for the situation saying it was my fault. I still expect some form of competition or I will never use U-Haul again.Andrea R.
Have the reservation ready for the correct customer and have a person at the location at the actual pick up time to rent out the equipment, not 15 minutes past the pick up time. This is not the first time my reservation has been messed up with uhaul and as the years go by it just seems to get worse, seems like it might be less stressful to rent my equipment with a different company.SEAN LEE H.
Please place a spare tire on all trailers. You could lock it with a type of combination lock and if needed renter could contact uhaul for combination for tire. Wait times for repair when traveling in sparsely populated regions waste travelers time.James R.
Nothing at all the lady that was there was extremely helpful polite and kind. Over all it was a very pleasant experience.Scott L.
No help hooking up trailerPETER S.