I went to another location, was sent to Homer Glen, being from out of town was confused but over all u haul did good
Gary S
B I Rental Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Homer Glen, IL 60491
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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This truck had a sloppy transmission. Trucks are not checked to be in working order. This is a place to store trucks between rentals. I suppose that's how UHaul does it, not particularly this site? There was no cruise control on the 20 foot truck. For a 550 mile trip, that really would have worked much better. The truck sometimes didn't start when I turned the ignition. It did nothing. But the second time it always started. This truck is not as comfortable as the 26 foot truck we rented earlier. Also, both times we went to get a truck, there was no truck. UHaul should do a better job of confirming a truck is back before renting it out. Luckily, the lady working could call the customer and he could bring it back. It still put us an hour behind and we had movers coming to load it. I am not impressed with Uhaul. It used to be a better run company.If the truck has not been returned, the customer should be notified with enough time to find another one! BEFORE it's needed.
Suzette TIt is not the locations fault, but UHaul should not jerk customers around. My location to pick up was switched multiple times…to make matters worse it was changed to its final location 5 minutes before pick-up…to a location 25 minutes away…I invite anyone at UHaul that believes this is acceptable to give me a call.
Brandon DJust need them to fix the 5x9 trailer ramp pins
DAVID FThis Team was great ! Explained everything... Nice to know if I need anything in the future where to go... Thanks You!
Clayton S