I came two hours early to return the truck. When I picked it up, the tank was at ¼, and I returned it with ½ tank, so I gave back more gas than I received. The employee was rushing me, demanding that I close the gate because he was in a hurry. He was rude, impatient, and completely unprofessional. I was not treated with respect, and the entire experience was unpleasant and unacceptable.
JOSE C
Harbor Safe Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Homosassa, FL 34446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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very polite and knew what she was doing . very professenal
Richard ZThe lady was an awful person. Stubborn, late, inattentive, and a “I’m from New York” attitude. Never again. Ruined the whole experience
HARRY LWiper blades were horrible. Check operation before sending the truck out.
Robert BMy only complaint on the drop location is location. I'm not sure why U-Haul picked the location, and I don't recall getting an opportunity to request a specific location, but there are at least a dozen U-Haul locations closer to my home in Hernando, FL. It was very frustrating to pass U-Haul dealer after U-Haul dealer to drive 15 miles away to drop off the trailer.
STEVEN S