Whoever the lady was who checked me in was RUDE!!!! Like the worse person I have ever encountered in a professional setting. She didn’t speak, she just looked at me and said, 9:00am. Because I arrived a few minutes early for the pickup. I was told by another rep that I could come early since it was mobile pickup. I wanted to check her so bad!!! But I already had enough going on with moving. Then when I came back to drop off, another customer was trying to beat her up for being rude to her: I hope I never see that lady again!! The move date was 03/07/26 in case you need to know who it was. Ugly mean self! I’m a very kind person but she made me want to fight today.
Nicole C
Studemont Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Agent did a great job despite being very busy. Repair man in Richardson did a great job also replacing flat tire.
Michael CThe rep for U-Haul her name is Deborah. She is the best, took her time with me explained everything detailed and I was very pleased with the use of the uhal truck in the return was a pleasant experience. Most affordable too.
Marlis CI did not get the dolly that I paid for and because I didn’t my move was terribly painful. It took way longer than it needed
Felizitas OAgent was very professional.
james c