Continue to do what is currently done: Greeted me and make me feel welcome. Responded in a way appropriate to the my personality and lifestyle. Used my name as a repeat customer Asked open questions to find out my overall needs. Really listened and reflected back to a summary of my needs. Appeared genuinely interested in me well as my situation. Picked up seamlessly from a previous team members conversation with me. Demonstrated empathy when i shared a difficult or poor experience. Went out of their way to find the best solution for the me.
James R
Raw Financial
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They were very quick and helpful, I had a walk in but they took care of me as if it was a reservation, will be coming back here again
VON CGive me a better truck because the key switch was broken the brakes were hard to push the transmission it was some things I didn’t like
LAKEISHA TNothing. Great customer service.
JAMES BFive starts
Juan c