I wold like to see more clarification and information from the person making the contract I didn’t have my reeding glasses and the print on the contract is so small that I didn’t pay attention to the time to bring it back, I make sure that Alex knew that I was bringing it back the next day and he agreed, but letter that day I received a message stating that I needed to return the trailer at 3:20pm which I saw till 8:00 PM because I was working on my yard. The next day I spoke to Luna, employee of the place where y rented and she assured me that everything was ok, I returned the trailer at 9: 00 AM. Later I was charged an additional 21 and change. To this date Friday 6, 2026 I haven’t received that money back. Luna has. Being very helpful trying to fix the issue. My name Joel Cortina 713-934-7221 Thanks
JOEL C
Raw Financial
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77011
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- 4.0 Average Customer Rating
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Luna from the HARRISBURG LOCATION WAS AMAZING 💕 she took care of everything I needed
JACEN HGreat
ARTHUR JWonderful people, and Luna ook care of my rental! i had a flat tire when I showed up, and this location also has a mechanic shop that was able to patch my tire in 15 minutes before I picked up the rental. Definitely go here if you need a rental or some vehicle maintenance!
CHARLES WGREAT CUSTOMER SERVICE.
MIKE D