Uhaul was late and the front desk seemed confused about what needed to happen. The Uhaul itself seemed to be on its last legs. There were plenty of times when starting it that it felt like it wouldn't start. Lack of a ramp to move items onto the Uhaul also felt kind of dumb. I won't be using UHaul again in the future. Even the smallest trucks with Budget come with a ramp and a cart.SAMI A.
Trailer Rental & Towing in Houston, TX at Store Space Houston
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Houston, TX 77035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The only thing that I would complain about is that there is limited space to turn the truck around. But this is not anyone's fault, and it was only stressful when I was taking it out, not when I was putting it back, which was good considering how tired and irritated I was after moving, just because... MOVING. Other than that the process was easy and everything went exactly as the instructions said it would!Kristen T.
The location is easily accessible and the staff was very nice and helpful. I highly recommend this place!KATARINA J.
Never before have I rented a U-Haul trailer and was told I was resposible for unhooking/removing the trailer. Will not rent from this location again.AMELIA D.
It was very professional experience from the front desk. She was very helpful as wellCOREIE M.
They overcharged my cardSHANIQUA W.
Very friendly and knowledgeable staff. I had a great experience using the uhaul services. Would recommend to friends and familiesBenjamin E.
I chose to pick and drop off via the U-Haul app. I gave my best estimate on how long I would need the truck. I ran over by a few hours, as probably most moves do. Someone called my wife from the rental office and was extremely rude to her and told her I would be charged an additional day. I was charged the additional day because I brought the vehicle back after the office closed, even though I was returning the vehicle via the U-Haul app and an attendant would not be required for pick up or drop off. My family has rented from U-Haul many times over the past 8 years specifically. We have not experienced this type of experience previously. In the past we have had very positive customer service experiences.JERRY A.
Everything was excellentGREGORY W.
No assistance hooking up or unhooking trailer. The trailer jack was broken as wellJAMES EARL JR A.