It is not safety, when the homeless guy stay next to vehicle, and ask for money every time. The paper work does not show clear information, I have to come back to ask more information
Thien N
B&G Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77089
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I booked online and 30 min prior to pickup you change my location 10 miles farther. I get to new location and don’t have the appliance dolly needed. Had to drive 8 more miles farther to pickup. When returning the truck was charged for additional mileage due to have to pickup dolly. Not right It took me about an hour and half extra to pickup this truck and dolly
JANET HWhen I arrived, the location did not have my dollies or blankets that I had requested. They dug around and found 10 out of the 24 blankets and gave them to me in an unfolded and heaping pile with duck tape all over them. The truck also had less than 1/8th of a tank of gas.
Kristy MLocation took 30 minutes to provide keys. Did not understand the process related to mobile app customer experience.
Guy KThe cab of the truck smelled horrible and was not cleaned after the last person had used it. The person who had the truck before me left items including drugs in the cab. From the look of the cab of the truck tells me that this location does not inspect or clean between truck usage. This location does not carry all the items needed for moving. I was charged for furniture covers and there were none in the truck upon pick up. Decent customer service but when I felt like I needed a bigger truck he did not offer another option and it’s just not a great location for U-Haul.
La K