All of the equipment on site looked very clean and well-maintained and the gentleman that took care of me getting the trailer was very friendly. However, he was the only one in the shop which also doubles as a convenience store and an alcohol retailer. So he was very busy that particular day and I was bringing the 10 foot U-Haul truck from another location to get the auto trailer and there was no one who could assist getting the trailer hooked up. Luckily the U-Haul truck had a back up camera and the trailer was very easy to get to, but I did actually have to lift the trailer about an inch to get it to drop onto the Ball. I’m 6 foot two and about 215. Anyone smaller than me I don’t think would have been able to get the trailer that day without the assistance of somebody else to include the older gentleman that was running the store.
Noah H
GVS Bait & Tackle
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35803
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Customer Reviews
- 3.0 Average Customer Rating
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Zero assistance to load trailer onto truck, and trailer has Zero capability to rise to level of truck hitch. Just rediculous.
Michael LI had to pick up the tongue of trailer to put it on the ball NO jack. They did come and lift it up to put it on the ball. This was the 2 axile trailer and they do not have a jack on them to raise the tongue. They wanted me to get a friend to come and help me lift it up.
DONALD GConvent location to my house with extended hours of operation.
Michael HThe location representatives were not very helpful. They were acceptable but not anything more. The trailer did not have the connection for the lights to match newer model trucks and when I asked for one the representative laughed and told me to try Walmart. The lights on the trailer we also intermittently operating. It appears as if there is a short in the wiring. All in all, this was an acceptable experience but nothing noteworthy.
Brian B