This is fine for a remote drop off location, but it is primarily a gas station, and has no services related to moving. Handy for being able to fill up the truck if you didn't do it before.
JENNIFER S
Fuel City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35811
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Customer Reviews
- 3.0 Average Customer Rating
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Called and he did not understand my questions in English. Then called my pick-up location for help and problem was solved. Used the u-haul app to complete drop off since service at destination couldn’t help me.
WILLIAM SIn all honesty this location is a no-name gas station in a sketchy part of town. The workers there were behind thick glass and there was an apparently homeless dude wandering about. That said, the guy was very helpful and showed me the process on his phone of doing the return "paperwork" and I could see that the receipt was sent to me via e-mail. I was a bit nervous about not getting a hard-copy receipt right then and there, but it was in my inbox when I got home. It also wasn't the easiest to back the trailer into the area where they wanted it. A lot could be done to improve this location and making it more inviting to the average person. I don't think I would have wanted to be there after dark.
ERIC RNobody appeared to have any knowledge of our account, and we waited several minutes before being told that we would be emailed a final receipt. Nobody came out to check the equipment we returned, etc. We were a little bit worried, but we did receive our receipt by email later the same day.
SHANE RThe employee at the gas station had no idea how the rental process was supposed to work. They looked at my rental confirmation email and said I was good to go then started calling and texting me over and over to send them pictures of the trailer and my drivers license.
Sam S