Made a reservation online for a 9am pick up, got a phone call confirming said reservation, next morning received another call stating my reservation would be pushed back because they rented the trailer I reserved and I wouldn’t be returned by my reservation…. Time is money and the Imlay location cost me both all because she “didn’t pay attention to the reservation when she rented out the trailer”
SCOTT M
Imlay City Indoor Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Imlay City, MI 48444
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The trucks were covered in snow and ice. The lot was covered in snow and ice.the inside was a little dirty. Windshield wiper was messed up. (Maybe, just needed a new blade).
JAMES LVery understanding and works well with customers
CONSTANCE PWe picked up the trailer after it had snowed. Kristen was efficient in getting us on our way.
SHARNA Slocation was closed on my scheduled drop off day. I was charged for "after hours" and for cleaning fee for both truck and trailer. I swept truck and trailer out but 1100 miles of driving in rain and snow outside was dirty. I don't have a car wash big enough to go wash it and that shouldn't be my responsibility. Lady that works this location is very unprofessional, second time dropping off at this location and both times have been a nightmare. I will never use uhal again!!!
CHRISTOPHER H