Tail light wiring has low voltage. The back side lights were busted.Brandon H.
Trailer Rental & Towing in Independence, KS at Newtons True Value
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Independence, KS 67301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Website at pickup and drop off locations very slow. Frustrated employees. Otherwise, would've given 5 stars.mikie D.
I still haven't received a receipt for this transaction. I called the location I dropped off the truck and they said its all done through U-haul. So my complaint is with U haul I guess. Grade yourself poorly in that regard. Thank you.WESLEY L.
Had a flat tire on the way. It was a 760 mile trip. U-haul was right there for me. Had me going again in about an hour. Thanks U-haul.Randy C.
I was hoping for at least a partial refund since I only used truck for 6 hours instead of 48...Gareda M.
you don''t need all the information you require -- its almost an invasion of privacy.. And whether i disconnect the driveshaft on a towed vehicle isn't any of your business especially when you won't even rent a tow dolly if I don't disconnect the driveshaft. And if I wanted to tow a different vehicle than the one I specified apparently that if technically not allowed -- even if it is the same type of vehicle exactly..Ed B.
Very efficient system..Kathy T.
Train your personal. The representative hooked the car trailer to my truck but did not screw the hitch down on the ball.when I started to drive a car on the trailer it came loose and damage the tailgate on my truckdouglas H.
Very fast, friendly, helpful and accuratedavid M.
When I tried to check on availability on the computer, I was told that there wasn't equipment available but when I went to the location, they had the equipment that I was needing.Dale S.
very professional, knowledgeable, and very helpful.Eugene T.
Excellent working with Nick. Explained everything so I had no more questions.Jeff S.
Make sure rental agreement works and doesn't need redone.austin S.
Vehicle was cleaned Oil needed changed. gas wasn't 3/4 like it usually supposed to be. the air conditioner would not go full level four without shutting off. Brakes need workWilliam S.
As the first truck that was on the original rental wouldn't move from where it was parked, possibly more inspection of transmissions are needed. Other than that small issue as the representative did test the truck before I left it was a great experience.Adam C.
Keep doing what you are doing! Ease of rental and returns makes U-HUAL number one to me.Gary B.
I went in a week prior to reserve a trailer. The lady said someone would call the day prior to tell me where to pick it up. I told her I wanted to pick it up there, that is why I went to that location. She said Uhaul will not reserve a trailer at her site. If someone comes in the night prior and wants the trailer I "reserved" they had to rent it out. What is the purpose of a reservation?john P.
Trailer had a low tire. Was told there was air across the street! Drop off location was not on the paperwork - U-Haul computer system we were told was down. We were told, after calling, to go to a location that is 35 miles more round trip. Took to the closest location.charles S.
I had to rent a 15' truck when a pickup or van would have worked just fine. Having a smaller vehicle for local, 1-day rentals would be appreciated. I was surprised that the fuel level was only 1/4 tank - this makes it harder than it needs to be to return it without either incurring a fuel charge or wasting money over-filling the tank.Darin A.
I rented a truck from uhaul in Independence ks. When I went over the date to return it,they called me and I explained that I needed a extension of my lease. I tough everything was okay. But then I got a call saying they wanted the truck back and it was full of my stuff. So we extended it again and now there charging me an outrageous amount. Hope to hear from costumer service.tony M.
They were very niceSusan A.
get new brackets/straps! They were rusty, and I had to stop nearly every hour to put them back on again. The tiedowns fell off every time! It was an accident waiting to happen. My son bought me new tiedowns, which I had to install before, the trip back. It was a DISASTER!!! And, very dangerous for me, and my equipment!!!Denise H.
Train your staff and make the payments and fees and process FULLY TRANSPARENT. Moving is expensive as it is and low income families like mine need every penny they have or they dont eat.Jeffrey H.
Considering I live in a rural area, I appreciate places like Newton's to provide a good selection of U-Hauls to rent.DARRELL B.