My reservation was for a 9' van. I got a 15' truck which caused me some issues. They never get a van there per the owner. So I had to pay more fur the daily rate and mile rate. Since he had to input the reservation as mine wasn't showing up, it was for a full day, and I used it about 8 hours. I have the confirmation email, then a cancellation email 2 hours after pickup, which is weird as I got a truck. Not happy with your system not having the proper inventory per location, losing my reservation and costing me more money than I should have paid.
MICHELLE S
Lone Star Lumber & Hardware LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ingleside, TX 78362
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Over all experience was great and customer service was great 👍
CASILDA CCustomer service was great and the staff was great .I will recommend 👌
Armando RQuick and convenient
Kennith Beverything was good
Bryan T