There was no blankets when I got the truck, there also wasn’t a dolly. I had multiple tvs I was hoping to haul and had to suffer to try to get it to work with no blankets. I had a refrigerator, washer, and dryer, and multiple big items I would have loved and thought I paid to use a dolly to move. Then after I had already paid $300 for my U-haul I was charged a 53 fee for being late but if I would’ve had a dolly I wouldn’t have been late. I took forever unloading because I was not given the proper equipment I was promised and then I was charged for your lack of service. I would atleast expect my $53 dollars back after this pathetic excuse of customer service. There’s other issues as well with this location but I’ll just leave it at that.
NICKOLAS W
Wheat Ridge Mini Barns
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jackson, OH 45640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Randy was excellent to deal with and I'd definitely return to this location if I needed another rental.
George BVery Friendly and Down to Earth Greetings And Will use them if needed in the Future
Chris WThe Manager is absolutely amazing. This is my 3rd time renting from him and it has been a great experience each and every time.
Mike WEverything went smoothly. Great customer service. No complaints at all.
Justin P