I have called U-Haul two times and I am still being overcharged by over $300 because this location, Sun Express in Jacksonville, FL) said that I had the truck for 7 days. Actually, I only had rented the truck for 6 hours and returned it the same day that I rented it. A manager from U-Haul is supposed to be calling me and I have been waiting for 3 days for this call, but so far no one has called me. This overcharge has caused my account to go into a negative status. In the future, I will be extremely cautious using U-Haul again.
APRIL P
Sun Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32211
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Customer Reviews
- 1.5 Average Customer Rating
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Make sure nothings broken on the truck including The windshield wipers.
Breah LThe people who runs this pickup location speak very little English so communication is hard. Keys were stuck in the key case, it took 30 minutes and 2 people to open the case. Definitely do not recommend this location.
MATTEO F