The trouble I had was at the Riverhead store. Fine Fare. 1088 old country rd Riverhead NY 11901. They were very unprofessional and what seemed to me to be un knowledgeable. When I asked about the condition of the equipment. They told me that it was all serviced and up to par when in fact, one of the tires on the passenger side, you could actually see the belt coming through the worn part of the tire. I found this condition from a casual inspection of my own. Up until that point, I thought U-Haul did all maintenance on their own trailers. This condition could quite have been a disaster for not only myself but anybody else on the road at the time I’m very disappointed in this. I use your equipment a lot I’ve used it in the past few years and I have to question whether I’m going to continue.
MICHAEL J
O'Neill Outdoor Power Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jamesport, NY 11947
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Customer Reviews
- 4.5 Average Customer Rating
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The staff was cordial and competent, and the rental unit was in reasonable good condition.
FRANCIS Mbarbara is a great ambassador for uhaul
Ivan HI was well received, I felt comfortable and I lelt as I was leaving ….. I had gained a new friend in this life. Aii I can say is bravo U-HAUL for that you provide, thank you!
Kenneth Kyou have. a wonderful manager /agent here - everything goes very smoothly
IVAN H