It was awful couldn't find the dropoff location, it was not printed on paper. I was driving around area to find uhaul place.. 800# that was on paper, I could never get through. Wasted gas driving that 26er around look for a dropoff.Sheena S.
Trailer Rental & Towing in Jasper, AL at Secondhand Sam's
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Jasper, AL 35501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Very friendly and helpful.Jeremy L.
Sam was outstandingWALTER G.
Update Revised information Quicker.Cory J.
Service was great.Ester A.
Love the easy pulling, the hydraulic brake system, and the easy-out drop fender on the auto hauler trailer. Will rent again next time I need a trailer.PAUL H.
Never saw the inside. Electronic drop off.NANCY T.
The agent's at this location were extremely helpful.Ronnie S.
Mr. Sam was a huge blessing to my family he went above and beyond to help us with getting a rental and getting home after being stuck in Jasper for 16 hours. I can't thank him enough for all he did! I would highly recommend anyone to use his location or just stop by and chat with him. Great Man and Great service!!!!Jessica P.
Great customer service!MARGARET S.
Everything was wonderful. Secondhand Sams wS excellent to work with.Cynthia G.
The email address was used in error. Either the customer provided it incorrectly or it was manually entered by a customer service incorrectly. Recommend a confirmation email be sent to confirm that the customer's address is actually owned by the customer.JAMES H.
My pick up experience was outstanding. I could not had asked for a better experience. However, the scheduling process was very frustrating, and individuals that I spoke with during the scheduling process were very unprofessional and difficult to deal with.Rodney W.
This is my third time at this location, I love everyone here. Everyone is so helpful, especially "Sam".Crystal S.
Nothing GREAT Customer serviceDeloris B.
First location don't have truck. They ask to other locations that 47 miles away. And was 170 for truck, 49 for tow dolly they up charge 201for truck 59 for tow dolly.Sean Y.
Vacuum/clean inside of cab. Have someone answer phone or get an answering machine/service. This survey needs to ask questions concerning the use of the vehicle, how did the vehicle operate, etc. not just the questions you want answers to. That is how you improve for the next customer.frank G.
No improvement needed.....good equipment and fast pick upJohn C W.
My only issue was getting all the text messages to do an online check in which did not accept my information and disseminate to the pick up site. The lady that checked me in at Sam's also had to submit multiple times to get the driver's license to finally be recognized and upload to her screen.Rolanda L.
The password on the website was not what they had on the lock. There wasn't help available, but they did just open, but customer service didn't offer to call. Customer service on uhaul end seemed a little inept at their job. The pricing didn't seem fair to me. The price on the sides of the trucks say 19.99 to 49.99 plus mileage and fuel upkeep. If that's the case, why did I have to pay 115 for the truck and only get 48 miles? Then I also have to fill the tank up so the deal ends up not being good at all. If I paid 50 for the truck rental plus 14 insurance and .40 cents a mile my total would have been 94 dollars, and would have been a fair price to pay as I did return the truck same day (why no perks or discounts for that??).noah E.
Friendly and good to work with.kevin D.
We have all met some people who never say no, Sam and his son Sid are these people. I can't begin to explain the predicament my wife and I were in pulling a trailer when our truck broke down. They went out of their way to get us into a Uhaul and back to St. Louis on weekend when no rentals were available. Thank you Sam and Sid for saying yes when it was difficult.greg M.
NOT HAPPY with being charged over $200 AFTER I returned the rental equipment as AGREED.Michele S.
They were very polite and worked with us and fixed our issues we hadJonathan T.