My pick up experience was outstanding. I could not had asked for a better experience. However, the scheduling process was very frustrating, and individuals that I spoke with during the scheduling process were very unprofessional and difficult to deal with.
Trailer Rental & Towing in Jasper, AL at Secondhand Sam's
Moving to or from Jasper, AL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Jasper, AL 35501 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Jasper, AL
Cargo trailers in Jasper, AL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Secondhand Sam's!
Utility trailers are perfect for towing large or oversize cargo in Jasper, AL 35501. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Secondhand Sam's provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Jasper, AL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Jasper, AL online today!
Trailer and Towing Supplies
This is my third time at this location, I love everyone here. Everyone is so helpful, especially "Sam".
Nothing GREAT Customer service
First location don't have truck. They ask to other locations that 47 miles away. And was 170 for truck, 49 for tow dolly they up charge 201for truck 59 for tow dolly.
Vacuum/clean inside of cab. Have someone answer phone or get an answering machine/service. This survey needs to ask questions concerning the use of the vehicle, how did the vehicle operate, etc. not just the questions you want answers to. That is how you improve for the next customer.
No improvement needed.....good equipment and fast pick up
My only issue was getting all the text messages to do an online check in which did not accept my information and disseminate to the pick up site. The lady that checked me in at Sam's also had to submit multiple times to get the driver's license to finally be recognized and upload to her screen.
The password on the website was not what they had on the lock. There wasn't help available, but they did just open, but customer service didn't offer to call. Customer service on uhaul end seemed a little inept at their job. The pricing didn't seem fair to me. The price on the sides of the trucks say 19.99 to 49.99 plus mileage and fuel upkeep. If that's the case, why did I have to pay 115 for the truck and only get 48 miles? Then I also have to fill the tank up so the deal ends up not being good at all. If I paid 50 for the truck rental plus 14 insurance and .40 cents a mile my total would have been 94 dollars, and would have been a fair price to pay as I did return the truck same day (why no perks or discounts for that??).
Friendly and good to work with.
We have all met some people who never say no, Sam and his son Sid are these people. I can't begin to explain the predicament my wife and I were in pulling a trailer when our truck broke down. They went out of their way to get us into a Uhaul and back to St. Louis on weekend when no rentals were available. Thank you Sam and Sid for saying yes when it was difficult.
NOT HAPPY with being charged over $200 AFTER I returned the rental equipment as AGREED.
They were very polite and worked with us and fixed our issues we had
The app did not work for pickup. We had to wait over an hour to pick up the truck because the app would not allow us to do it. It was frustrating and pushed our schedule back too long. Your only saving grace was the nice lady at Secondhand Sam's. She was apologetic and very sweet to us. I will not recommend U-Haul to anyone, especially if they need the truck outside normal store hours.
I had a very good experience with Secondhand Sams! If need I'll use the same place again.
The ladies were very knowledgeable and helpful in filling everything out and helping me understand everything. I only wish I had understood that I could have dropped off after hours.
The lady taking my order was very rude, she took forever to get the order wrote up and I didn't have time to get everything loaded in time. I would not send anyone to this particular location. That's my complaint Thank you.
Keep it cleaned
The people at the Second Hand Sams location in Jasper Alabama are some of the best people to work with that you can ask for. The genera U-haul operation could observe and learn good customer service from the folks at Second Hand Sams.
Good people at Second Hand Sams
All of the sustainer service reps I have spoken to over the past week have been amazing!! Thank you for being there to help along the way!!
Very good people, Like dealing with friends.
Outstanding Service! They really put the customer first! Truck was in great condition! We will use them again in the future!!
Great service from Anita and her staff! Super helpful and friendly. Most pleasant experience with Uhaul yet. On the downside everyone on the phone was far less helpful. People like Anita will keep me coming back to Uhaul.
Give full disclosure re: clean-up charge