The facility was small and cramped, with one of the pull-through exits blocked off, forcing a tight turnaround. The attendant didn’t bother to come out of his air-conditioned office—just pointed through the window and told me where to put the trailer. No help whatsoever. I seriously considered dropping the trailer right in the middle of the lot, but my wife talked me out of it. Bottom line: the equipment worked, eventually, but the service, support, and value were severely lacking.
RICHARD S
The Autobahn Auto Sales & Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Johnstown, PA 15904
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Customer Reviews
- 4.0 Average Customer Rating
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As much better using the app this time compared to the last time
JOHN GHad 0 gas in the uhaul and the back of the uhaul floor was covered in drywall dust
DYLAN HMake the app more efficient, very time consuming, maybe have the customer driver license on file to help, kept getting error when taking my dl photo. The waiting on approval review takes way to long and you have to maneuver around the app to see the approval. This is my 3rd rental in 4 months with another one coming next month and the self service can be frustrating as this last rental was the worst!
JOHN GThere was no one at the site, as the drop off occurred after normal business hours. Location was very convenient b/c I live w/in the area
Edward K