I am terminally sick I just got new kidney i been waiting over 4 years for i payed for renta van about a month before emergency surgery but my card was still on file being charged they took the van from a private residents they claim it was blocking a drive way but it wasn't it had been three days even thow I was still being charged for every day they had the vehicle 4 days then charged me 650 for a simple tow that didn't need to be towed it was payed im moving in new apartments that was still being built an need weed expecting that prolonged me moving in either we hich way they call say I have three days to come get my things I ask how. Much do I have to pay to be in good standing he said 650 alone for tow I said I pay I need to keep till after hospital I have dialysis he would not take money I had my kids empty van. An he called as in Jason upset screaming then came got van even thow my car on file he took it then threw the remainder of my things out an charge my card almost 3 thousand dollars I need to talk to some one asap an grill
Anganetta H
Interstate All Battery Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kalamazoo, MI 49008
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Main man was awesome.. The person I dealt with was hard to hear and never made eye contact. Lacked information as well as simple knowledge. Same person hooked up car hauler and failed to say anything when done, did not do a light check etc. And failed to hook up the emergency brake. Hauler was dirty and rusted ratchets, and missing chains and. I used my own straps for the rear and front of the vehicle. Only straps were the tire straps, and I had to spray them with wd40 and work to get them freed up. As a returning customer I have to say I was very displeased with paying for 2 days whe it was a one way trip with an exact # of miles. Other than that Im very pleased with the outcome considering I was able to haul vehicle home for my son. His first car.. I will continue to use u-haul in the future. I will be sure to check the location and reviews. All the years and thus is the first time this has happened with uhaul. Keep up the great work.. Thanks
MARK GThey always greet you at the door and are very helpful. Great location and the best customer service
LYNNE MI don’t know how my estimate went from $42 online to $75 in-store. Then $95 after mileage for only two hours. Doesn’t seem right.
SANDRA DMade everything very easy!
Kim M