The app is virtually unusable. It would not allow me to complete the pick up or drop off process. There are several issues with it
Alec R
Interstate All Battery Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kalamazoo, MI 49008
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Rebecca MYour website/app is a hot mess. It took over 30 minutes to check in, unable to do it on the app. The counter folks said it is averaging 30-45 minutes per customer because your website constantly hangs up. Unable to upload the pictures either picking up or dropping off because of the issues. Will look elsewhere in the future for rentals, but the location was friendly and none of this was their fault. The app/website doesn't work regardless of where you are... I would recommend the location but NOT UHAUL AS A COMPANY.
CATHY WGreat place to rent u-hauls AND get any kind of battery that you need!
Thoams TFirst of all this survey is incomplete. There is nothing wrong with the location. The poor guy there helped a lot. However, it is not in his hand. The worst online service by u haul. Server was down for almost half day. Waited for several hours. Too slow. Failed to complete the booking several time timed out at end stage. So pathetic, so disappointing. I mean I don’t believe how careless u-haul is. I wish there were more company like them in the market and we get more alternatives.
Bahar M