The comment is not about the location but about the overall process enforced by uhaul. I had booked for a long period and needed to reduce the rental duration. I found it stressful, close to the renting period, do be told that because of the change of length of the rental my rental is no longer guaranteed and that uhaul is looking again at a location from where to rent.
Yvan L
Gallaghers Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kanata, ON K2K1X7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing I can think of. Love these people.
john mThis was an abysmal experience. The automated check in did not work, the steps made no sense, and it was declined several times. It even said the reservation was cancelled because they asked for a person to call for verification, but the store was closed so there was no one to call my friend to verify. Finally, my daughter figured it out 45 minutes later, then we went to the lock box for the key, and it was empty! By chance the owner of the garage, not U-Haul, happened to be there and went into the office, and after some searching, found the key. Otherwise, we couldn’t have moved. I would never suggest moving using an automated check-in, always have a person on site to talk to. I would also go to an actual U-Haul location, as I’d trust that more.
SUSAN HThe staff were very friendly, helpful and professional. A pleasure to engage with them!
Marina WOffice isnt obvious to find. There is a large uhaul sign (which was blocked when I arrived) but doesn't clearly indicate where the office is. The office is a clutter mess but the staff and service was wonderful.
Deana W