I dropped off Sunday afternoon, so no one was there, but the drop off site was good. No complaints.
JAMES R
Rhodes Auto & Truck Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kenosha, WI 53143
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Location was fine and the customer service there was great. However, this location is 50 miles from my home and was not the location where my reservation was made for, < 5 miles from my home. I was not informed of this change until the day before my pickup, and the location was closed (Jan 1 holiday). It’s disappointing that scheduling/logistics couldn’t have notified me earlier (or made changes to get the trailer relocated closer to me) as I hadn’t planned an additional two hours of traveling ( 1 hour each way), and they wouldn’t compensate me for the travel or inconvenience.
GERALD HOverall excellent, especially when the owner called me 1-2 days before the rental to explain the process. As for U-Haul, it would have been nice for the company to explain the process for tolls before the rental. U-Haul's phone support was excellent.
STEPHEN NI've been going to Rhodes Auto for years to have my car serviced, but recently needed a moving truck for my local move. I've rented the small truck 4 times in the past 3 months while I moved out of my old place and shuffled around my possessions between my new place and storage, and they are fantastic to work with!! Reservations are a piece of cake, I can pick up the truck on my way home from work, and they are very responsive if something is wrong with the truck, like an errant warning light or loose side mirror. The equipment has always been reasonably clean, and the Uhaul app makes the checkout process pretty easy. I don't even look at renting anywhere else...Rhodes gets my business every time!
CHRISTOPHER MThe self pick-up instructions were difficult to follow. Very frustrating. Not the fault of this site.
Donald G