Rental was extremely dirty inside including food on the seat, sand and cigarette ashes on the floor and seats as well as a cigarette smoking smell Application would not take or upload photos and reservation ended up timing out and needing reset. Called local manager who answered once but not when I called back no answer, call back or response to text since sent on Monday
jeff m
Rairden Auto Salvage & Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Keokuk, IA 52632
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great people!
Gregory HA +
LUCRETIA AWhen I dropped the trailer at this location there was no one around so I called the phone number listed on a sign there. They told me to drop it without needing to speak to or see anyone. Then 2 days later someone at U-Haul called me asking why I hadn’t dropped the trailer yet. The bums at this location didn’t even bother to do their jobs. Luckily the U-Haul rep on the phone was helpful and closed out the rental for them. I’m sure they had to call to verify the trailer was there and in good shape. I’d bet the rep would rate them poorly too since they’re creating work for others to deal with.
MICHAEL HGreat customer service very friendly
Amy W