The lady who handled the rental went above and beyond in customer service. It's rare that people show real care and professionalism at this level. I was completely pleased with the transaction
JOHN L
West Virginia Self Storage & Outdoor Power
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Keyser, WV 26726
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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For a long distance move, it would be appreciated if Uhaul provided a truck with cruise control to avoid fatigue.
Peter TLocation was closed. No interaction with staff
DOUGLAS MExplain the extra charges
TIMOTHY MThe staff person I spoke to by phone prior to drop-off was very helpful. We dropped our rental off after hours, and they key box was clearly visible by the business's door. The only thing I didn't like is that I was supposed to check it back in online to avoid a $20 after-hours fee. I thought this was a bit unfair. Uhaul should realize that not everybody carries a phone around all the time, and because all our stuff was packed because of the move, I had no access to my computer to access the internet.
ANDREA L