Truck I booked 6 weeks out wasn’t there at my pick up time, wasted an hour and a half before I had to drive 30 km to another faculty to pick up the truck, oh and then drive to Belleville to pick up the auto transport that was suppose to be there also which is 45 min each way driving. They 6 weeks before I needed them, they need to someone better to run logistics.
DONALD L
Fort Henry Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, ON K7L4V1
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Customer Reviews
- 4.0 Average Customer Rating
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Sketchy scary drug motel where someone was supposed to help me hook it up and no one even came to help until a scary literal 100 year old man peeped through a crack in the door asking if I was picking up a trailer.
Mackenzie COverall, I was happy with the experience. A couple days prior to the rental, I called asking about the seat layout in the vehicle; it wasn't what I had hoped but that was my fault for not checking ahead of time. The Manager called me back a couple hours later, with other options; they weren't suitable, but I really appreciated that he took the time to check. On the morning of, when told one of the tires was low, corrected it and stated he'd submitted a ticket to have the tire replaced.
Brad Bgreat service, no issues, thanks!
DANIELLE HThe guy that ran the place was a really solid dude. I have nothing but great things to say about the service i got when picking up the uhaul vehicle. His computer was having issues so he took care of everything on his mobile device. I was impressed. Please let him know that he did a great job. I was impressed. Well done :-)
CHRISTOPHER P