The overall drop off process was a complete opposite to the pick up process. We had to drop off the equipment after hours so there was no one to help (that's on us). The instructions on the app were very confusing and we had to redo them multiple times (eg take photos of the mileage) because the app wouldn't function correctly. The drop off area was behind the service station and was dark & dirty (scattered trash, overturned shopping carts, etc.). We did not feel safe. There were cars besides UHAUL vehicles parked in the area. The area was narrow, so it was difficult to park our 15' foot truck. Lastly, we never received any type of confirmation that the equipment had been returned correctly and in good shape for our records.
GREGORY G
Vineland Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kissimmee, FL 34746
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This location charge me double . Please contact me ASAP
Juan GQuizas colocar avisos,letreros o anuncios más llamativos o grandes para que sean más fáciles de ubicar.
Eleazar WFriendly and professional, all i need is a final receipt before a survey!!
CLAY BTook 2 days after i returned the truck to check it in just to see they charged me for an extra day and additional gas. Get rid of this location with no parking available either.
Berlin B