The PakMail location was a mess. We had a truck reserved but they couldn’t find the keys to the truck. Stacks of paper, mail, food, dirt everywhere…super disorganized! They searched for the keys and couldn’t find them. Then says let me give you a different truck but I have to see if it is safe to drive. The truck had less than 1/8 tank of gas and had to be refueled. I returned it to the designated spot after hours and it took 4 days and many phone calls for them to turn it in and I kept getting receipts for additional days charged to my rental. It took someone from corporate to handle the closing of the rental and crediting back the fees. Horrible service, horrible location, staff that takes no pride in their work, personal appearance or location organization and appearance. Wouldn’t use this location!!
HUMBERTO V
Pakmail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kissimmee, FL 34746
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I already recommended this location. The staff are wonderful and everything is great. Thanks
DANA CExcellent service, definitely I will to recommend to my family and friends!!
JOSE CGood
GUY GThe only negative comment I have about the rental was that the passenger cabin wasn’t as clean as I expected. The transaction and everything else was ok, I also wasn’t made aware of the mileage allowed with the one way rental. A detailed explanation would have helped.
ALAN M