First, the staff person I dealt with was excellent! She gets five stars. Very helpful and really made every effort to be of assistance. I had reserved a van. There was one there. There was a warning light on as tire pressure in one tire was low. To me the pressure seemed adequate and I would have used the van except the parking brake was on and no one could release it. We looked at a slightly larger truck which was offered at the same price. But, we couldn’t open the box at the back. So, we went to a third vehicle. When I went to pay, the charge had been increased. The staff person tried to correct this and it took a long, long time before eventually she was able to deduct $10. I used the truck for 3 hours and drove 101 km. The cost $148.
RICHARD K
Hasty Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kitchener, ON N2M2K5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Just a very easy location to rent from. No hassle.
Justin DI rented truck at 5:50pm on June 27 for 24hrs to move my stuff to the new house they keep calling me and they said please bring it before noon someone already booked for the same truck I told they I didn’t start moving yet I told you I am going to bring it in 24 hours (5:45pm) they kept calling me once I finished the job I brought it at 5:15pm and it took him 30min to submit the payment and close the rent
KEFLET SI put down the answer "no" for the vehicle being clean and well maintained. The truck was clean but I was moving on a really hot day and the air conditioning on the truck did not work. It would have been nice to have gotten some kind of compensation for this inconvenience.
Gordon SCharged the fuel twice, vehicle not in a good condition.
Xinjue L