Leo was very helpful and super nice. he hooked up the trailer for me and explained how it all works. Very helpful with the return as well. I would recommend this location.
MICHELLE R
Gateway Oil Change Limited
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kitchener, ON N2P2G6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fantastic customer service. Very friendly. They accommodated my last minute truck needs quickly and with noproblem. I will definitely rent grom this location again.
Liz TThe pick up was great, friendly service and even the employee was nice enough to hook up the trailer and test the lights. The trailer did have several broken pieces of mirror on and in the trailer though.
ROBERT VNot sure…Service was great, friendly and helpful staff! It wasn’t as close as another location but, was definitely faster service being smaller.
CHRISTOPHER PThe customer service is brutal. The guy is always so miserable like he hates his job. Last week he refused to help me unhooking the trailer because of the weather and yesterday the same because he was too tired. He barely communicates and makes the customer quite uncomfortable by acting like the customer bothers him with going to that location. He’s one worst customer service ppl I’ve ever dealt with. Won’t go back to that location.
Poorang R