I got reserved at 800pm but they opened 900am. I called U hall customer service center but the representative asked me if I wanted to go a different location. Nothing was solved but I had to wait 1 hour outside.
HOWOON J
Stanford Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Grange, GA 30241
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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could you please refund me for the dolly as it was not included with my uhal.
ERIK GWas charged for way more miles than I actually used I spoke to a U-Haul representative and was told everything was accurate I don’t quite know what happened but I’m not pleased I was charged for 142 miles but I only drove 60 miles at the most. Gas was also inaccurate.
DESHON FPretty unclear that it's a drop-off for a u-Haul, you basically pull into the overflow scrap yard of the shop. Not being familiar with the area, I was so confused on what to do. Thankfully one of the staff came over from the dealership after seeing me in confusion and was extremely helpful and supported us as we returned it successfully. Good people, confusing location to drop the truck.
JAMES SWhen I booked online I requested a one-way trip, with pick up in one location and drop off at another. The day of pick-up,. I noticed on my receipt that I was charged for a return trip. I tried canceling with the local, regional, and national offices, and was told "no" each time. This cost me 2x the amount of mileage (.79/mile), which could've been saved. Not recommend UHaul in the future.
Meg S