The employee at the desk was really helpful, but this location does not offer equipment so I ordered it but didn't receive it. U-Haul did give me a refund for equipment in a timely manner, so I also appreciated that.
Sarah M
Best Western Inn La Plata
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Plata, MD 20646
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Fast check in and very professional
ARNOLD MBest Western in laplata was absolute garbage not helpful, rude , and disrespectful only after I got the u haul rep on the phone and put them on speaker did they change there tune, they made me late going home and I got caught in the winter storm all because my RESERVATION wasn't ready and they told me they don't know if there is s truck available meanwhile I was staring at 2 trucks that matched the description of the one I reserved all in all I would use u haul again just not the pick up at the best western
SALVATORE MWhen I picked up the truck the vehicle smelled horrible, did not have a ramp, one head light was out, and there was less than 1/4 tank of gas. When I returned the vehicle and received my final bill an extra 15 dollar safe move fee was added that I had previously declined. I had to call and it was removed but it was dishonest and not something I should have had to clear up in the first place. The gentlemen who rented me the truck was pleasant but the vehicle and the experience after I returned the vehicle was not what I would have expected from U-Haul.
Jason Nover charged me for 15.00 for something i did not athorised
RYAN K