They didn't meet the reservation. They didn't give me $50 as promised for missing said reservation. I had to drive to a different town for a smaller truck than the one I reserved. Had to make 2 trips to move because of this and pay for twice as much gas. Worst business practices I've encountered in a long time.
Christopher A
La Veta Oil LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Veta, CO 81055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It took until today to get my receipt and I turn in the truck a day early. Please give me a $40 refund on my cc. The staff at the edmond U-Haul said I would get a refund if I turned in the truck early.
NANNETTE HThey told me they would be sure I was not overcharged for mileage, and that they would check the truck in for me a day early as I returned it, but instead they charged the original estimated amount without doing anything that they promised. Basically a rip-off. They kinda just wanted me to shut up and go away. The regular person who handles it was out, but I was promised that all would be made right for me the next day when he returned to work...it was all a lie!
JEAN AWhen I picked up the trailer, the first person was rude and disrespectful. The next, Steve was very courteous and helpful.
KENNETH HN/A
ROBERT H