Strange location and no personnel on site at 1pm on a Saturday.
DANA P
East Baseline Rentals And Supplies LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lafayette, CO 80026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had a tire blow out on the trailer I picked up from this location. I can visually say it looked ok but a detailed inspection needs to be conducted by professionals everytime. I was issued a trailer with unfortunately tires and could have had a devastating accident. Thankfully it wasn't more serious.
Kevin MA great professional crew insured my experiance was perfect, Thank You
JOHN GNo straps for the car hauler. Pick up location did not have my trailer, I had to drive to another town, an 1 1/2 away Cost me 4 hours delay time. Then drop odd location, the salesman came out of the building yelling and ordering my wife around. He was pist, not as much as I am right now. I am going to cooperate office and file a formal complaint and want that guy fired. Nobody yells at my wife, just for following the signs on the property. Further action may happen, lawyers, court, whatever to stop this intimidation tactic that they tried to use Tim Dudley, Grand Junction, Co
TIMOTHY DEntrance to facility was difficult to navigate and access, circled around area twice to find the entrance; seemed to be a common problem per comments of the staff. It was difficult and somewhat unsafe to exit the property due to oncoming traffic and a blind hill to the east side of the property. Please note, I initially went to the wrong U-Haul facility at (https://www.google.com/url?sa=t&source=web&rct=j&url=https%3A%2F%2Fwww.google.com%2Fviewer%2Fplace%3Fclient%3Dmobilesearchapp%26sca_esv%3Dd5e847b1dc31b2cb%26channel%3Diss%26cs%3D0%26hl%3Den%26rlz%3D1MDAPLA_enUS1076US1076%26v%3D380.0.788317806%26gl%3DUS%26output%3Dsearch%26mid%3D%2Fg%2F11s6b2yspt&ved=0CAYQ1t4PahcKEwigsI-Lm_SOAxUAAAAAHQAAAAAQMg&opi=89978449) where the agent attempted to take my reservation by creating a new reservation for a trailer above my vehicles specifications, then proceeded to change that to another one that he just received that was compatible with my vehicle; the whole thing didn’t feel right so I told him so and he indicated I could go down the road to where I originally had my reservation and they might have a trailer for me; the agent said good luck. The whole experience there felt uneasy and I left, the good part was the agent directed me to a Tractor Supply Center where I could purchase the ball and tongue needed for the trailer, that they may have had at the correct location for my reservation (that was something blindly accepted following a conversation with U-Haul telling me the original location (in Thornton, Co) was changed to Lafayette, CO because the Thornton location didn’t have the trailer I reserved weeks before. All in all, not my best U-Haul experience - and I’ve had many!
BRIAN F