My last call from Customer service was a young girl and she was rude and aggressive. Listen to the recording on my account. The truck was great and the rest was terrible. No more Uhaul for me. I spent so much time on 4 customer service calls after driving for 2 days.
RICKY B
Plush Auto Detail And Tint
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laguna Hills, CA 92653
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Dropoff location, we arrived at 2 pm. There was no staff during the business hours till 5 pm. Unfortunately we spent more than half an hour. I called rep again. I hope this does not happen to any other renters.. I don't recommend this location.
jong ktruck dirty no gas and not equipped
Steven KThis station is a ‘in town’ location. We reserved a truck for 86442 as our destination. We were bound by a time frame. The truck engine light was on as we drove through 100* temps through the desert not knowing if would even make it, and how long we would need to sit in the heat should the truck breakdown. It also ran rough. If I were VP of operations I would give the renters a rebate for the mental anguish they had to endure.
Alfred BThere is no parking for trucks available at this location. We had to leave the truck in front of another business next door. Parking lot is narrow and difficult to navigate. Location was closed with no personnel to assist us.
SYDNEY N