The lock was not working. An area supervisor (Paul) was sent out to assist us. He ended up having to drill the lock off. I took a video of the exterior and interior of the truck before I dropped off the keys to show what the state of the truck was in case anything was removed after the truck was out of my possession.
Clara F
Plush Auto Detail And Tint
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laguna Hills, CA 92653
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Posted 7:30am as opening hours, but the door hours said it didn’t open until 9am. I called the owner at 9:02am and he said he was “a few minutes away,” but he didn’t show up until 9:45am. He gave no apology for wasting our time. He also said he was the owner of the business, which was surprising given his blatant disrespect to customers. I would sincerely recommend U-Haul stop partnering with this location.
Taylor MWe did the app drop off
TAMIRIS DPlush was very helpful and a great place to pick up a u-haul. Not to mention the sick work they do on vehicles there.
MIGUEL VThe truck was parked between a building and another truck so I couldn't take good pictures of the condition of the truck.
Olaf K