I’ve used U-Haul quite a bit. It irks me that if I overfill for return gas I get no credit (which I’ve done every other rental), but the first time I’ve underfilled return gas, you don’t round up and penalize the heck out of me. Thanks a lot.
James F
Bayou Storage Downtown LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Charles, LA 70601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location was closed when I went to pick up the truck. I specifically indicated I wanted to pick up at 9:00am and chose a location that would be open at that time. The hours on the door stated they opened at 8:30am just like the website however the little clock hanging on the door said they were not available and they would return at 10:00am. Fortunately, my son was able to assist in using the app to access the truck key from the lock box and that worked well but it is not what I had signed up for and was disappointed that no one was around nor would anyone pick up the phone.
James SThe gentleman I dealt at the store was very nice and helpful!
Austin OLocation was closed but drop off was easy except there was no obvious place to drop off a t 26ft.
Colin WI would not recommend uhaul to anyone . Service was substandard, equipment was inadequate and at the garland Texas hub the employees were not helpful nor unaware of procedures.
James F