convenient location near Bay city
LUIS R
FSB Auto Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Jackson, TX 77566
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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My cars brakes needed emergency repairs and I needed to get to work that night somehow and the car rental place never has car's when I need it the most. So yeah it worked out great.
REBECCA MThey were helpful as well. Helped me park the trailer in the rain and helped me unhook it. Again, great service.
Kenneth FNothing...great overall service
TRINI SFirst off the office lady is beyond fucking rude! She told that a text was sent to my wife’s phone to upload my DL or something! So I get my wife to come inside and I tell her what it’s for. As soon as I tell her it’s for my DL she was like “No! No! I don’t accept that it has to be done on your phone number!” So I told her she doesn’t have to be hasty with me but clearly there’s had never been an issue with it going about that way before but okay!” So time goes on and She asked me if I wanted to put the insurance on the truck as on the reservation it said no insurance! I told her no and to please keep it as it’s on the reservation! So I finished everything and my wife asked her where it was and she told her she wasn’t allowed to be in uhaul as she isn’t authorised to drive it! My wife snapped back that she only asked because I asked my wife to ask as I had a work call coming in! She didn’t once apologise for the incessant disrespect (maybe because we are lesbians,) she didn’t apologise for being rude or making my wife feel like she wasn’t even welcomed there! My wife and I pull up to our place when she tells me she charged my card over $90 instead of the $56. She charged me still even after I told her 3 times (it’s also on reservation) I didn’t want the insurance!! When we returned the U-haul she was even more mad when I told her she had no right to add something when she was told 3 times no and to follow what’s on the reservation! I asked her politely about refunding me especially since she charged me for extra miles when I told her exactly how many miles ad I was take 1 trip straight there and back to U-haul place! She basically said she couldn’t do that and it stands as is!
BRENDA C