We had no help, they did not come out to inspect anything. The lady (who is the owner) never got off her stool and I was told that the other person working in the establishment had “health” issues. I was also told to just go find it…..They did not offer a jack to lift the trailer on to the truck, so a gentleman helped us thank goodness. The trailer light plug was clamped to the trailer. There was no way to connect the lights, we had to order and overnight a piece to connect the lights. The bearings on the wheels were dry and had no grease. The tire heat up and explode. The center piece of the tread came completely off the tire. I don’t think I can convey how dangerous this truly was for my family. I am disgusted and truly disappointed in how we were treated and the fact that my family’s lives were of no consequence.
Trisha C
Kals Food
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Panasoffkee, FL 33538
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Owner/Clerk was very rude. Initially he would not accept truck. Was not on time for opening and served other customers in front of me. I would not recommend this location, and it made a good moving experience turn bad real quick. Never again.
Cheri EI was checked in, then told to go find my trailer and hook up. No help from clerk, she said she didnt know how. Those trailers are very heavy to lift off the ground to hook up. Luckily i had someone with me, but it was very difficult for 2 women to lift. I've rented alot of trailers from different locations and never had to do this before. Very disappointed in service.
Patty BJust when I dropped the trailer off to have someone help unload the I should not have to remove the unit from my car
PHILIP RHad to hook up the car trailer myself . Maybe have someone help or have it ready upon pick up
Derek H