There was no Dropbox after hours to leave the key. No instructions, sign on door, nothing. Had to go back following day to drop off the key.
Ami W
Safe Ship of Las Vegas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89113
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I picked this location because I could check in and pick up in person and told the location that. My appointment was for a pick up at 12:30pm. When I got there nobody was around. We called the location and was told nobody was there to help us, because the had plumbing issue. They told me to check in on line and I received a text to check in on line through the app, which I don't have and can't get access to the U-Haul app on my phone. I called back the location and after a couple of minutes they couldn't help and she transferred us to a main office. We tried another newer phone for the app with the U-Haul person trying to figure it out for them self and for us. After 28 minutes he hung up on us! Still not checked in. I didn't know which truck or how to get the key. Very frustrating. Terrible service.
Diane CTruck was clean and drove well. Only issue was that the air conditioning did not work.
Dinnah MExcellent rental experience. Would definitely recommend and use again.
Gregory VVery friendly person at the counter. I simply gave him the keys and we were done. Within 10 minutes I had the final paperwork and everything was great.
Kelly L