We arrived at 4:58. Though the sign said open. There was no one there. We called and texted the number several times saying we’d get there right before 5. The person did call us back after she left. Then walked us through how to get the keys. That was helpful. We had left and had to turn around. She did answer her phone after we realized we did not receive any of the blankets we ordered. She marked the truck at 1/4 tank. I was 3 miles away and the low fuel light went on. That was frustrating. The back part of the truck had a minnow keeper and a broken garden pot. Not clean.
Terese O
TheLot Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrence, KS 66044
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How U-Haul Reviews WorkOn an extremely short notice request, they came through in glorious fashion when my local dealer phone kept hanging upnon me.
Steven HI didn’t do this order
Wilson SOpen and helpful.
Jerry HGot $25 for Cleanliness. Not happy about that.
tyler j