The truck looked clean at first glance but after driving we found lots of dog hair and dog treats in the seats. Also the furniture pads we paid for were not in the truck leaving us to make do and our furniture got black edges in the move.
Easton S
Olayas Motorsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Layton, UT 84041
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Too long of a process! Took 30 minutes or more to get the truck even though we did online check-in/out. Took almost another 30 minutes to return the vehicle. Will never rent from this location again!
Vitolio KThe customer service was awful, the guy (old guy Middle East accent) who was at the location at the return time was very rude , definitely we never rent the truck in that location !!!
Carlos BU-Haul operations made the mistake and it costed me, the customer dearly. I had to drive the 3 different locations, the confirmed location to pickup was NOT correct, again U-Haul operations. I was almost two hours late for the workers that had offered to help me move and left. It was a nightmare due to U-Haul being incompetent in scheduling the correct location for pickup. I have used U-Haul for over 10 years and this was my worst experience by far. The location staff were vey pleasant and kind. The staff had been helpful.
arloa nThe uhaul store was very friendly....great location
Patricia D