nothing really, reserved it, quick and easy pick up and return....
JESSICA D
B&B Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, OR 97355
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Good equipment. Easy process. Nice people.
Leslie MFuck UHaul and fuck B&B Rentals that’s the last fucking time I use those dirt poor douchebags. Charged me 100 dollars when it should have been 60. Fuck you
Gavin KThe person running the facility was very pleasant. He also let me extend my rental for a few hours with no problem.
LORIEN STo Whom It May Concern, My name is Melika, and I recently rented a truck and trailer from your Oregon location on June 30, 2025, and returned them on July 3, 2025, to your facility at 102 S. Union Ave, Bakersfield, CA 93307. Unfortunately, this experience was highly frustrating and disappointing due to multiple serious issues with both the truck and trailer. 1. Trailer Malfunction and Vehicle Damage: The trailer was not properly inspected and was not functioning correctly. The design of the trailer made it impossible to open my car door, which caused physical damage to my Mercedes. I contacted your team while on the road and was directed to another location, but they were unable to resolve the issue, causing unnecessary stress and a delay of several hours in my travel plans. 2. Truck Condition and Fuel Costs: The truck’s air conditioning was not functioning adequately, forcing us to drive with the windows down in high summer temperatures, which made the trip uncomfortable and exhausting. Additionally, the truck consumed an excessive amount of fuel—I spent over $500 on gas, which is substantially more than I have paid on previous trips using the same type of vehicle. I believe the vehicle may have had mechanical or fuel-efficiency issues. Given the inconvenience, travel delays, vehicle damage, and unexpected expenses, I respectfully request the following: Credit or partial refund for the rental, in light of the trailer’s failure and the truck’s condition Reimbursement for the excessive gas charges incurred Compensation for the damage caused to my Mercedes by the faulty trailer A formal acknowledgment of this complaint and steps being taken to prevent such experiences for other customers I hope your company will take responsibility and provide reasonable accommodation for the issues I experienced. Thank you for your attention to this matter, and I look forward to your prompt response. Sincerely, Melika
MELIKA P