Excellent service!!Britini K.
Trailer Rental & Towing in Lexington, SC at Herberts Auto Sales
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lexington, SC 29073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Business was rather cluttered and unkempt. Salesman was very polite and equipment was ready on time.linda D.
No one was at the location at the scheduled time of pick up so had to call UHAUL....was promised a $50 credit for waiting that I haven't seen yet.Robert M.
The U-Haul has trash and furniture in the bed and was not clean upon arrival! DO NOT rent from this location!Christopher H.
The process is not well defined. The need fo download an app to pick up a truck is ridiculous. Most U-Haul rentals are one way or one day and yet another app is annoying. This was a used car lot that is not in the best place and not easy to work around the cars to get the truck. Having to them drive back to the dealer to pick up the requested dolly, hand truck and blankets was unexpected and annoying.Janet S.
The location is a little hard to get to but it's not something you can change and it's not that hard to get therewilliam N.
fast and easy.erik E.
I got a call as to the truck we had setup was not there and we need to go to 2307 Main St to pick up the truck at 10:30 am he was not there and the phone there is cut off so we left there we did see a U -Haul up the road she call Brandy and they had to call his cell and we had to go back there he show up at 11am he could not do the paper work he call some guy and had him do it and he could not give us any paper work as he did not have a printer and was told I get it in my email we did rent a dolly and then he told us I don't have one so I took it off omg we had to go back to 1037 Elmwood Ave to get a dolly she call Brandy and Brandy told us we would get a $50.00 credit back but we have not seen one yet his office was so nasty you could not set down it took us tell 11:30 to get the truck i don't think he need to be renting U-Haul .I don't know if i will ever rent a U-Haul this was so bad running here and there Thank you for your time Erin Blocker ( 404-316-7300we clean the truckErin B.
Herbert's auto sales should never be a U- Haul center. Location is close, and all phone numbers displayed are disconnected.Steve N.
Nothing, thanks, it was fast and easy...shawn P.
Wow was this a horrible experience. The guy had no idea what was going on it seemed. Then he sent me to the truck, said it was clean and the keys were in it. It was locked and had trash in it. Didn't have all the equipment I needed--said I could try the other haul place down the road. The building he was in literally looked like it should be condemned. He had messed up my order which took the other haul place down the road that had the rest of my equipment half an hour to fix before they could give me my dolly. One of the worse experiences I remember in recent memory. I tried calling corporate several times to leave a review with a manager but never got through and finally gave up.HEATH D.
Be more professionallatoya F.
Have somebody present during published hours. Have facility use a phone number that is the same as what is published.Matthew H.
A little tight but easy to findDavid F.
They did not have all the equipment that I reservedJERRYD C.
This was not our scheduled drop location (Elmwood Ave). Our scheduled location would not accept our return because they said they did not have space for it. Frustrating experience to have to find and go to a new drop location.Silas G.
I waited for over thirty minutes for the manager of the location to show up, and when I was on the phone with customer service letting them know there was no one there he told them he was pulling up. When he finally decided to show up 10 minutes after he said he was pulling he in, he took his sweet time getting out of his car and was carrying a McDonald's bag, so he clearly did not care we had been waiting. I was told nothing about the truck and just handed the keys. I did not know about being charged for over mileage so I was surprised to hear that when I returned the truck. I was given no directions on what location to return the truck in Chapel Hill, and had to call customer service again to get this information.corey W.
None at present thanks.Nathaniel G S.
Very quick (I appreciated the process)ABDEEL R.
The representative there was late. The phone number on the uhaul site was invalid, as was the phone number on the sign there. I had actually left there and tried another uhaul site down the road as I didn't think they were going to open due to the person there being so late to open. The uhaul rep onthe phone I then talked to then reserved a hand truck for me thinking that I wanted that instead of a tow dolly. I even described the equipment as the two wheel dolly you put the front 2 wheels of a vehicle on and then towed it.Jeremy C.
When I arrived at 10 to pick up my vehicle, dolly, and blankets store was not open. At 1015 person arrived to work. He took a photocopy of my DL and told me my truck was on the next door lot. I asked about my blankets and dolly. He told me he does not have them and I needed to go to UHAUL store around the corner to get them. Truck cab was dirty and gas was below a quarter of a tank. When I went to uhaul location to get my blankets and dolly I was told that this was not a the way things are done. I did not have any paperwork and over the next hour the uhaul clerk worked to get me my blankets and dolly. I was delayed by and hour and a half by the poor customer service I received.Mark T.
ALL PNONE NUMBERS THAT WERE POSTED EITHER ONLINE OR ON PAPERWORK FOR THIS BUSINESS WERE NOT WORKING. UNABLE TO CALL THEM.Lisa B.
Booked for pickup Elmwood Drive Columbia. Night before told to pick up at Knox Abbott Dr. Got there Saturday morning told they had overbooked. Then told to go to Main Street location. Got there note on door would return . Waited for return 20 minutes later.Austin S.
Nothing this location is horrendous!Michael L.
I have NEVER seen anyone on duty at this site. Extend the hours that someone is on duty.Robert L L.