Was a knock off gas station, a little tight for a 26ft truck
GARET W
C Mart Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, SC 29073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The process was very lengthy and there was some technical issues on their website. I waited for a hour and 45 minutes online for a live representative and the online representative kept closing out our sessions. This was a very bad experience. There is still a need to have someone at locations to speak with in person to avoid these long delays.
Quantella PCustomer service training could be helpful I asked for a receipt and he said it would be emailed to me while he was walking away with the keys to the truck.
Nicholas WUpon arrival to pick up the truck, thank goodness the gentleman was there as he informed us the mobile pick up option does not work. The truck was ready for pickup, however, the cab was covered in a lot of dog hair, cigarette ashes on the drivers side, smelled of smoke, there was also sticky in the middle seat. There was a couple pieces of trash left in the overhead area in the back of the truck. After pickup we had to go clean out the truck before making our trip. Upon drop off we completed the mobile drop off but there was not a key drop box, we had to go into the gas station and it was a very uncomfortable location. The gas station worker made us write down on a piece of receipt paper, my name, number, and drop off time so that someone else at a later time could enter it into the system. I was not comfortable doing that at all. We had the truck less than 8 hours.
John DLack of customer service.
John W