Disappointed with U-Haul's Mileage Charges I recently used U-Haul for a simple in-town move, expecting a straightforward rental process. However, I was shocked when I was charged for 83 miles—nearly three times the actual distance of my move, which was only around 30 miles. Despite my attempts to clarify and dispute the charge, I received no satisfactory explanation or resolution. Transparent and fair pricing should be a priority for any rental company, but in this case, U-Haul failed to uphold that standard. For anyone considering U-Haul for a local move, I strongly recommend carefully tracking your mileage and reviewing your charges before finalizing payment. My experience has made me rethink using their services in the future.
Cortney M
H&B Discount Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, SC 29072
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Nice people they made it easy
KADEN LGreat folks...........great customer service..........
Mack GVery quick and easy to work with. Always willing To help in any way. Easy drop off
KATHRYN AAnytime I have rented a uhaul,there was always plenty of gas,however I didn't like the fact that the gas tank was almost on E.I don't know if this is something new or not and I did bring the truck back on half a tank.Is there a credit for this?
TRINA A