Even after you complete the app check-in and the app directs you to show the clearance message to the clerk for keys, you go inside and are instructed to call a number written on the desk. So that's what I did, a seemingly unnecessary step. Third time the guy finally answered from somewhere very loud so it was difficult to hear. We went through a whole new process of verification of the verification before I was finally able to get my keys and be on my way. Completely unnecessary hassle and a new uhaul experience for me. Take my advice and do what I'm doing from now on: skip these neighborhood dealers and go straight to main uhaul offices whenever possible. Small time gas stations just isn't it. I'm surprised uhaul is letting these experiences taint their brand, but that's their business. I know I'll be slower to consider uhaul in the future now that there are more options in my area.
James M
Quick Stop 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, SC 29072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great customer service
ROBERT HWe were in a bind and needed quick and fast and Mr Patel made it happen
ELIZABETH MHad a problem with connector not matching, but ended up buying a connector/adapter at Tractor supply but other than that a good overall experience
Greg HVery easy rental and return
Tara A