I was told from the Location,I rented the location to turn in the Truck and dolly in at was opened till 10pm... When I got to the,Turn In Location, was not opened and I could not find a drop Key Box!!! I had to search until I could find a location to turn in the Truck in, it was in another,Town... VERY UNHAPPY!!!
KENNETH D
Quick Stop 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, SC 29072
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Customer Reviews
- 3.5 Average Customer Rating
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Great customer service.
VALENTINE EA horrible experience. The owner of this establishment is completely unfit for the job. I had to wait almost an hour to get my key back because, according to the incompetent owner, he had no control over key distribution. He gave me a number to call for another equally incompetent person, but the person I called offered no answers or solutions and told me to call U-Haul. Why does U-Haul have contracts with establishments like this? There were other people just as upset as I was. Honestly, it was incredibly disrespectful. I would never, ever return to that dump.
Jose AThe windshield wiper was broken. Check the equipment before the next customer run into the same issue.
CRAIG STrailers of this size need a trailer Jack , it was very difficult to lift the trailer to hook to the truck because I was alone. There was no one there to help, also I rented the trailer for 72hours and was charged for four days rental when I was quoted for three day.
James A